Rated 5 Stars // 160+ Reviews

Advanced Medical Aesthetic Treatments and Skin Solutions in North Wales & Manchester

Led by Advanced Nurse Clinician Bev, MSc A+E/GP, Offering Personalised, Medical-Grade Injectables and Skin Treatments for Lasting Results

MEET THE OWNER

MEET THE OWNER

Hi, I'm Bev!

I’m the founder and lead injector at The Refining Room.

I launched the business in 2016 while continuing my full-time role as an NHS nurse until 2019. Now, I dedicate most of my time to The Refining Room, with just a few shifts per month in healthcare. My career as an advanced nurse practitioner and experienced nurse prescriber dates back to 2010, with a focus in Emergency Care, Acute Care, and General Practice/Urgent Care settings. Additionally, I have extensive qualifications in Dermatology.

I started The Refining Room in a small office in Conwy and have since grown to a beautiful clinic in Menai Bridge, now serving over 600 regular clients and thousands more on an ad-hoc basis.

My core values are professionalism, continual education, and transparency—honesty is always the best policy!

Outside of work, I’m a proud mum of three daughters, live with my partner of 30 years, and enjoy walks with our stubborn Beagle. I also love music, reading, and hearing people’s stories.

Commitment to Your Safety and Results

Your Safety First

Your well-being is our top priority, with every treatment performed under strict safety protocols to ensure a secure experience.

Medically Led Treatments

Our treatments are backed by medical expertise, guided by Bev's extensive nursing background to deliver professional, results-oriented care.

Certified, Trusted Products

We exclusively use high-quality, licensed products from trusted pharmacies to guarantee safety and efficacy in every treatment.

NOT SURE WHICH TREATMENT IS RIGHT FOR YOU?

At The Refining Room, we offer personalised beauty and wellness treatments to meet your unique needs. Each service ensures you leave feeling refreshed, confident, and radiant.

Book a free consultation today to discover the perfect treatment for you!

OUR REVIEWS

FAQs

How do I know the products are safe?

All out products are sourced and bought from reputable and approved pharmacies.This means that the products go straight form the manufacturer to the pharmacy.

There is a paper-trail of the product journey .We do not buy from third party operators with risk of tampering and swapping for counterfeit which is sadly very common in the aesthetic industry.

Most of our products are ordered on prescription even though fillers do not need a prescription. They can be ordered as stock.

What is Botox?

Botox is brand name for Botulinum toxin – Botox is a common – and largely safe – cosmetic treatment. It is likely to be the most common cosmetic treatment performed worldwide.

It essentially works at a junction between the muscle and neuron which usually communicated with the muscle to move and contract. Botulinum toxin blocks this signal and thus the muscle stops contracting.

This starts working in 3-4 days usually and fully results can be seen at 2 weeks sometimes a bit longer. A review or top up dose is offered at 2-4 weeks in our clinic.

Side effects of treatments are bruising, stinging at site of injection. We will discuss the specific site treated and how adjacent muscles will work if they are affected .This is rare, however.

It usually lasts 12—16 weeks.

Our average regular client return every 4-5 months.

Men need higher doses o f toxin as their muscle mass is denser. This naturally has to be charged.

All clients receiving toxin reviews and top up if they so wish .Any top up requested after 4 weeks will be charged

What is Hyalouronic Acid?

Hyalouronic Acid is a substance that the body produces naturally.You can find it naturally throughout the body.

It helps things move smoothly, keeps things hydrated , It helps skin stretch and flex and therefore has the ability to reduce lines/ wrinkles/ crevices. They also help restore natural shape and can add volume to areas where volume has been lost over time.

It is injected as a gel and it has the unique ability to attract and hold water .The results are instant and there will also be an improvement over 2-3 weeks as the gel settles into place.

Potential side effects after injecting include bruising, swelling and redness but if you have concerns we do like to check you face to face to reassure both yourself and us that all is okay and it is part of the normal healing process.

Premium fillers last 6-9 months, even longer for some.

Fillers can be used all over the face and neck. They are also completely dissolvable.

Adverse reactions to HA are rare but can happen.

What are your Opening Hours?

Open:

Monday: 9am–6:30pm
Wednesday: 9am–7:30pm

Thursday: 3:30pm–6:00pm

Saturday: 8:00am–5:00pm

Closed: Tuesday, Friday & Sunday

Do you hold clinics elsewhere?

We are in Menai Bridge 4 times a week usually a Monday, Tuesday, Wednesday and Saturday.

If demand is high and I find it hard to being everyone in I will open another day to bring the cancellation list down.We also have a clinic in Penrhyn Bay once a month. We are also starting to build up a slow clientele in Manchester.

This will take time but once we are established there we will be going regularlyI also want a second Welsh clinic but unsure where? Conwy ? Caernarfon

Im always looking for suitable premises. My business started in Conwy in 2016 so I think I would like to return here.

Do I always need a consultation ?

For new toxin treatments it is advised, yes. For filler treatments not required. Consultations are a great opportunity to have a good discussion and explanation of potential treatments that may benefit you more that what you have already decided on.

What happens when things go wrong ?

We look after you as best possible. Things do not always go to plan.

This is part and parcel of injecting a face full of veins, arteries and capillaries.

We keep risks to a minimum by using great quality products and up to date techniques. We are very very used to using needles and cannulaes . However, if we spot an issue, we bring you in as soon as possible (urgently if we suspect a recent treatment is causing compromise to circulation supply).

I am a prescriber of 14 years and so will happily prescribe antibiotics/ steroids/ other treatment options that I feel will help resolve the issue.

We are also very very experienced in dissolving fillers quickly and for events where the filler dissolving does not help we have contacts to offer swift expertise if we feel we need. We will make sure you understand what has gone wrong and how we will rectify it.

Do you still work as a nurse ?

Absolutely, I work in A&E and in GP – I have regular work as a locum and enjoy the role. I work as an Advanced Nurse Practitioner in these roles. I will on average do 8-10 shifts a month between the 2 places

What strict policies do you use?

  1. Confidentiality and consent is important to us.

  1. Medical treatments hold a STANDARD OPERATING PROCEDURE. This is simply an outline of sequence of events of the safest way to deliver that treatment.

  1. We do not routinely take deposits. If it is a large treatment yes, it will be great to receive. However, if clients do not attend appointment x 2 (we will NOT book them in again).

It’s the same for MULTIPLE CANCELLATIONS – there will be a point where we come to a decision not to allow you to book and cancel again .

Where are you based? Is there parking?

We are based in Menai Bridge, Anglesey. Right opposite Dylans Restaurant and St Georges Pier.

There is no signage as a lot of clients have noted they prefer the discretion so we have kept it as that.

If you are new, I send you a clear picture of where we are.

There are 3 car parks in Menai Bridge. Sometimes you can park right outside with no risk of penalties.

The summer months can be super busy with holidaymakers so we do allow for parking.

LOCATION

Ground floor, Pier house, St George's Rd, Menai Bridge LL59 5EY, UK

CONTACT

Ground Floor, Pier House, St George's Rd, Menai Bridge Wales LL59 5EY

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